A form backend that takes action.
Understand every submission and handle it automatically so nothing gets missed. Set up actions to be performed based on intent, sentiment, and priority.
New Submission
From
Sarah Jenkins
sarah@techcorp.com
Message
"Your product completely broke our production system! We need immediate help. This is blocking our entire team of 50 engineers."
Action Engine
Matched Rule
"Critical Issues - Emergency Response"
Executed Actions:
Email sent
→ urgent@company.com
Slack alert sent
→ #critical-support @channel
Webhook triggered
→ PagerDuty Incident
Everything you need
Powerful features in a simple package
Auto classification
Every submission is instantly classified into your custom request types.
Sentiment detection
Know whether a message is frustrated, neutral, or urgent before opening it.
Priority scoring
Important and time-sensitive requests rise to the top automatically.
Configurable actions
Define how submissions are handled based on type, priority, or sentiment.
Email & webhook delivery
Route requests to email, Slack, Teams, or any system via webhooks.
Drafted responses
AI prepares reply drafts so teams can respond faster (optional).
Spam & noise filtering
Automatically filter junk so only real requests reach your team.
Trend visibility
See submission trends, sentiment shifts, and peak times at a glance.
Concise summaries
Each submission is reduced to a clear, one-line summary so teams act faster.
Start in 3 steps
Up and running in minutes
Get your endpoint
Sign up free and receive your unique API endpoint instantly.
Connect your form
Point your form to the endpoint. Works with any form technology.
Formtone takes over
Each submission is understood, classified, and prepared for action.
<form action="https://api.formtone.com/submit/your-id"method="POST"><!-- Your existing form fields --></form>Simple pricing
Start free, upgrade when ready
Free
- 1 form
- 50 submissions/mo
- email route
- AI analytics included
- Community support
Starter
Or $182/year
- 10 forms
- 1,000 submissions/mo
- email route
- AI analytics included
- Advanced analytics
- Email (48h) support
Professional
Or $470/year
- Unlimited forms
- 5,000 submissions/mo
- email route
- AI analytics included
- Advanced analytics
- Priority Email (24h) support
Business
Or $758/year
- Unlimited forms
- 15,000 submissions/mo
- email route
- AI analytics included
- Advanced analytics
- Priority (12h) + Slack support
FAQ
How does classification work?↓
Each submission is processed as soon as it’s received. Formtone analyzes the content, determines what kind of request it is, identifies tone and urgency, and assigns the right category and priority so it can be handled correctly.
Does it work with my existing form?↓
Yes! FormTone works with any form—HTML, React, Vue, WordPress, Webflow, you name it. Just update your form's action URL to point to your FormTone endpoint. No code changes needed, setup takes 2 minutes.
What about suggested responses?↓
On paid plans, Formtone can generatee draft replies tailored to the request and its sentiment. You stay in control—review, tweak, and send—while cutting response time dramatically.
How is this different from other form backends?↓
Most form backends only collect and forward submissions to your email. Formtone understands them. It turns raw messages into actions and outcomes, so your team misses nothing and responds faster.
Can I try it free?↓
Yes. The free plan includes up to 50 processed submissions per month with categorization and sentiment analysis. No credit card required. Upgrade anytime to unlock priority handling, summaries, and response drafts.